Due to the pandemic, millions of Americans have shifted their daily workplace and shopping to remote online networks and mobile devices. A new wave of cyber threats has emerged from the economic crisis focusing on targeting banks, e-commerce and other daily financial activities.
02 • Problem Space
Evidence of an increase in cybercrime & mobile fraud across the globe
Creating biometrics for Touch ID / Face ID login for iOS & Android devices on the Sezzle App to improve security and prevent fraud. Relying on physical characteristics such as a fingerprint, facial patterns, or iris or retinal patterns to verify user identity providing better security for all Sezzle user accounts.
Opportunity Space
Envisioning a more secure sign-in method to bypass U / P login
Partnering with developers, engineers, and product managers helped better understand how to leverage existing device ecosystems to integrate biometric authentication for users on the Sezzle App. Studying both the Study Apple’s Human Interface Guidelines for iOS and the Study Material Design Guidelines for Android to develop a framework for understanding developer requirements and technical constraints.
Understanding Ecosystems
Examining the Apple & Android interface guidelines
Multiple user flows were created to document use cases for new, existing, and returning users of the Sezzle App. For biometrics to be implemented across all users, specific biometrics can only be integrated in certain areas of the app.
User Flows
Building the biometric login structure across all use cases
By consulting with cross-functional teams on various designs that were reviewed for approval, I've worked with project managers on crafting production timelines to ensure our Q1 / Q2 product goals are met along with meeting our deadline. There was heavy emphasis on creating error states within the Apple ecosystem.
Technical Limitations
Determining error state iterations for the Sezzle design system
